Returns and refunds

Shipping and Handling:

Australia

• Shipping Rates are Based on actual average cost to ship Australia wide for most orders we lose money on our shipping fees. and shipping fees are calculated on two methods "Volume weight" & "Actual "weight. The majority of our items will be shipped on "Volume weight"

• For large orders (Over 5kg) to Australian metro areas please contact us prior to purchase for an accurate shipping quote. Once your order is place shipping fees are final and can't be changed

• For Australia only any single order over $150 we will cover the shipping fee.

International (excludes Australia)

• Shipping Rates are based on actual average cost to ship world-wide for most orders we lose money on our shipping fees. Shipping fees are calculated on two methods "Volume weight" & "Actual weight". The majority of our items will be shipped on "Volume weight"

• For international buyers global shipping from Australia is expensive. once orders are placed, no changes to the shipping cost can be made.

Returns Policy

Online Orders:

• Returns: You may return items purchased online only if they are deemed faulty within 48 Hours of receiving your item/s.

• Exchanges: We do not offer exchanges for change of mind on online orders. this includes wrong size selection, as all our items have the measurements in the description.

Face-to-Face Orders:

• Returns: Items purchased face-to-face may be returned if found faulty within 48 hours of purchase.

• Exchanges: For face-to-face purchases, you may exchange items within 5 days of purchase, provided they are in their original condition, unwashed with tags.

Conditions for Returns and Exchanges:

• To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

• Proof of purchase is required for all returns and exchanges.

• Certain items, such as perishable goods, gift cards, and downloadable software, are exempt from being returned or exchanged unless faulty.

Faulty Items:

• If you believe an item is faulty, please contact us immediately with details of the product and the defect.

• Upon inspection and confirmation of the fault, we will provide instructions for returning the item or exchanging it.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Contact Us:

• If you have any questions about our Returns and Exchanges Policy, please contact us at the bottom of the "About" tab,

Changes to This Policy:

• We reserve the right to update or change our Privacy Policy and Returns and Exchanges Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

By using our website or purchasing from our store, you agree to the terms outlined in this Privacy Policy and Returns and Exchanges Policy.